For the woman who carries a little too much — and needs a reminder to come back to herself.

The Hemaheart Necklace was designed to be worn on the days you need grounding most. A hematite heart sits at the centre — the stone of strength and calm — flanked by rose quartz for self-love, black tourmaline for protection, and amethyst for clarity. Together, they work as a quiet anchor, bringing you back to centre no matter what the day throws at you.

Wear it when the world feels loud. Let it remind you that you are already whole.

• Grounds & protects: Hematite, black tourmaline and amethyst work together to absorb negative energy and restore calm
• Invites self-love: Rose quartz gently opens the heart to compassion — for others, and for yourself
• Effortlessly wearable: Lightweight 57 cm length with a sterling silver lobster clasp — comfortable enough for every day, beautiful enough for every evening
• Handmade in the UK: Each piece is crafted with intention, making it as meaningful to give as it is to wear

A piece that works as hard as you do — but reminds you to rest.

PROCESSING ORDERS

All orders are processed within 1 - 2 working/business days
of receiving your order, excluding weekends and bank holidays.

Our office hours are 10am to 4pm Monday to Friday (UK
time). If we receive orders outside of these hours they will be processed on
the next working day.

Once orders are dispatched you'll receive a confirmation email along with a
tracking number to track your order.

UK & CHANNEL ISLAND

We provide free delivery on all orders to the UK and Channel
Islands.

Special Delivery

Available in the UK at a charge, which guarantees next day delivery by 1pm
Monday to Friday.

There's also a charge for special delivery to Channel Islands, but
guaranteed delivery is within two (2) days by 5.30pm Monday to Friday.

EUROPEAN AND INTERNATIONAL COUNTRIES

Free shipping is available when you spend £75 or more.

Flat rate shipping is available to European and International countries that
we cover.

Customs, Tariffs and Other Charges

Where applicable, Aura Vitana may cover these charges for eligible orders using (DDP) Delivered Duty Paid.

Customs rules vary by country and may change without notice, so this cannot
be guaranteed in all cases.

DELIVERY TIMES

- UK delivery is within 1 - 2 working days (maybe longer for Channel
Islands), which may include Saturdays, but excludes Sundays and bank holidays.



- European delivery is within 3 - 5 business days.

- International delivery is within 5 - 7 business days.

Please read our full shipping policy here

CANCELLATIONS

You're entitled to cancel your order within 5 days from the
date you ordered your product(s). 

To exercise your right to cancel your order or request a return, you must
inform us of your decision by:

- Completing the Contact us
form on our website or

- Send us an email to connected@auravitana.com

Also state if you want to cancel part or all of your order and the reason
for your cancellation.

RETURNS

If for any reason you're not completely satisfied with a purchase, you can
return your item(s) within 14 days of receiving your order.

We provide a Self Serve Returns (SSR) service to make our returns process
easier for our you.

In order to use the SSR service you need to log into your online account.

If you don't have an online account, you can create an account here where you'll be
issued with a one time code via email (no password required) and follow the
return instructions.

If your return is approved you will receive confirmation via email with
return instructions.

REFUNDS

In both instances, once we receive your cancelled / returned items and your
return meets our requirements, you will receive a refund within 3 - 7
working / business days.

Refunds are reimbursed on the payment method you used to place your order
with.

Please read our full Returns and Refund Policy here.

The information and other content contained on our website including product descriptions, bead benefits and properties, and our blogs are for information purposes only.

Although semi precious gemstones and natural beads may have healing
properties, we do not claim that they cure or heal medical conditions.

It is very important that any medications you have been prescribed by your
GP or medical practitioner, that you continue to take them.

Always consult your GP, physician, medical practitioner or health
professional before proceeding with any suggestions or recommendations.

Use of the information contained herein is at your sole choice and risk. You
should not rely on this information as a substitute for, nor should it not replace professional medical advice, diagnosis or treatment.

If you choose to use this information without prior consent of your GP or
physician, you are agreeing to accept full responsibility for your decisions
and Aura Vitana will not be held liable to you or anyone else for any decision
or action you take in reliance on the information we have provided.

Please read our full Service Disclaimer here